It goes to your email address or phone number.
#INSTAGRAM HACKING SCAMS CODE#
This is the first step to contacting Instagram’s support team, but you must enter a security code to go further. If you do not have any of the requested information, choose Need More Help? and follow the on-screen instructions. You’ll then need to verify your account by entering one of the identity confirmation details, such as a phone number.
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Select Get Help Logging In (on an Android device) or Forgotten Password? (on an Apple product). Meta will verify your identity when you provide your e-mail address, phone number that you signed up with and the type of device that you used at the time of sign-up, or a video selfie.Īll video selfie submissions are not visible on Instagram and will be deleted within 30 days.The hacker may have also logged you out of your account and changed the password. When you submit a support request, you will receive an auto-response e-mail to verify your identity. If you do not receive the security code or are unable to retrieve it, follow the on-screen instructions to submit a support request. If you are unable to recover your account with the log-in link that Instagram sent, you can ask Instagram to send you a security code. Request a security code or support from Instagram If additional information was changed, you can request Instagram to send you a log-in link to your e-mail address or phone number. If you received an e-mail from Instagram security letting you know your e-mail address has changed, you can undo the change by following the instructions in the e-mail. Check your e-mail account for a message from Instagram Meta, which runs Instagram, has this advice for users if they suspect their Instagram accounts have been hacked: 1. We're working hard to keep our community safe by educating users on tools and features they can use to protect themselves, and by investing in technology that stops bad actors," she added. She urged Instagram users to pick strong and unique passwords, never share them with anyone and to turn on two-factor authentication (2FA) in their settings to protect their accounts. "We use a combination of technology, human review and user reports to find and remove violating content, and we encourage people to report suspicious content when they see it," said the spokesman. Responding to queries from ST, a spokesman for Meta, which runs Instagram, said it has a zero-tolerance policy on scams on its services and will take immediate action to remove illegal activity as quickly as possible. As at Saturday, they have yet to recover their accounts. Several Instagram users also told ST that they have been seeing more of such scam posts.Īll three women ST spoke to filed reports with Instagram. Ms Ling said she is aware of five others whose Instagram accounts were hacked in recent weeks. She added: "I'm sad that the memories posted on my account are gone and angry that the hackers are trying to scam my followers." She said scammers used it to private message her friends urging them to join an alleged giveaway. The third was an 18-year-old student, who wanted to be known only as Elizabeth. Ms Law and Ms Ling were among three women ST spoke to whose Instagram accounts were hacked and used by scammers in the past two weeks. This means they are aware these are scams and won't fall for them." "But some of my friends told me about the scam posts on my account. Ms Law said: "I was afraid that some of my followers on Instagram would fall for the scams, especially those who do not know me well enough to know I would not post such things.
The hackers also urged her 1,000 followers to join a giveaway, claiming that they would win $1,000 if they could correctly identify the numbers shown in some photos posted. Similarly, screengrabs of bogus bank transactions were attached to the posts.
Posing as her, the hackers wrote on her Instagram account that she had invested $1,200 and earned $22,000.
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When her account was hacked the first time, the 26-year-old administrative assistant managed to retrieve it as she was still logged in.īut this time, her password had been changed and she could not log in. For Ms Valencia Law, it felt like deja vu when she found out her Instagram account was hacked on March 26 - the second time in two months.
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